Everyone within our business understands our purpose and the role each and everyone of us plays in achieving it. It means we don’t just come to work to do a job, we come to work to make a difference. Our purpose is…
“To remove the stress of booking, managing and undertaking business travel by making corporate travel better for everyone.”
As a family owned business, our values are part of everything we do, giving our customers a unique experience of trust and partnership.
Provide a service we are proud of...
We’ve built our business on delivering an exceptional service to everyone we work with whether they’re customers, colleagues, business partners or suppliers. We aim to make every interaction with our business a positive and rewarding experience by providing service excellence and treating people the way we’d like to be treated ourselves.
Support each other and work together...
We encourage teamwork, it makes us all better at what we do and makes every day more fun too. Respecting and supporting each other is part of our great culture that we all love being part of. We have an open and enjoyable working environment where talent and hard work are rewarded and people have the opportunity to achieve their personal goals.
Make long term business decisions
We are committed to the long-term, profitable future of our business and aim to achieve sustained growth that provides enhanced value to customers and industry partners and opportunities for our people. This is reflected in all the business decisions we make.
Always seek to improve...
We’ve created a culture that encourages innovation. We ask our teams to challenge the status quo and welcome new ideas. It ensures we’re always improving and gives employees the opportunity to help drive our business forward.
Be a responsible member of the community...
By creating a sustainable and responsible business, we create long-term careers for people within the communities we work, however, our reach goes much further than that thanks to our foundation. We support our employees in their contribution to local charities and causes as well as national charities, give percentage of our profits to the foundation and discount our services for charitable organisations.
We aim to make a positive and lasting difference to the communities we live and work in. That’s why we created the pledge programme.
Every year we donate a percentage of our profits to the Matthew Good Foundation, a foundation created by our parent company. Our profit contribution provides vital funds that help charities and community projects continue their valuable work.
We encourage employees to take part in activities that enhance and serve the communities in which we live and work. This offers much needed support to valuable projects and also has a positive impact on our employees’ personal development and approach to work and life.
We welcome the opportunity to support non-profitable and charitable organisations with their work. Those that have business travel requirements can use our services to help drive down costs and maximise their vital funds. We offer non-profits and charities a significant discount on our service fees to help make professional travel management services more accessible.
Pledge for Planet
We work hard to minimise the impact of our operations on the environment, that’s why our head office is on one of the UK’s greenest business parks! We also work with our customers to help them reduce the environmental impact of their business travel too, we do this through travel avoidance, carbon offsetting and promoting alternatives that are kinder to the environment.
The Matthew Good Foundation
The Matthew Good Foundation was established in 2011 when the Good family and company directors decided that the company had more to offer society than its core commercial activities. It would allow employees working within the John Good Group of companies to support charitable causes they are passionate about. The Matthew Good Foundation was named after Matthew Good following his sudden death whilst taking part in a charity run. Matthew was a Director of the John Good group of companies and was dedicated to the family business and everyone within it. The Foundation’s concept embodied his principles, values and commitment to employees.
The foundation will match funding raised by Good Travel Management employees and their families for local or national charities.
Supporting a local charity or community project with which an employee has direct or indirect involvement.
Grass Roots Project
Supporting employees to start up their own grass roots community or charitable project.
We donate a percentage of our profits into the foundation every year to support employees and their immediate family in charitable and community work, fund-raising and supporting positive projects in the community.
We’re always on the lookout for passionate and motivated people to join our team. If you’d like to join a forward thinking company with a strong heritage and family values, we’d love to hear from you.
We believe where you work makes a big difference to how you feel. Designed to increase collaboration, our offices are open plan to create a culture of openness and we even have a dedicated chill out room for our employees to relax in when they need some time out of their day.
We value our team and believe in training and investing in our people so they can build a rewarding, challenging and fulfilling career. We have our own training academy and work in partnership with Hull College to deliver apprenticeships in business travel throughout the UK. We offer great opportunities for advancement and encourage promotion from within wherever possible. Our retention levels demonstrate both the loyalty and commitment of our people and we are proud that many have now been with us for 10 years or more.
Contributory Pension Scheme
Generous Holiday Entitlement
Free Tea & Coffee
Staff Days Out
Great Working Environment
If you’d like to work for us but can’t see a suitable role, please get in touch so we can keep you posted on future opportunities and you never know, we might be able to create a role that could use your skills. Email us at firstname.lastname@example.org.
We love nothing more than being externally recognised for the great work of our team (other than delighting our customers of course!). We’re proud to have received numerous awards over recent years including:
London Stock Exchange, 1000 Companies to inspire Britain
North and East Yorkshire Building Excellence Awards,
Best Large Commercial Building (Good Travel Management Head Office)
Travel Network Group Business Travel Agency of the Year
Uniglobe Agency of the Year
Our parent company, the John Good Group was founded in the 1800s, originally as a shipping company, which still continues today. Becoming a full travel management company was a natural step for the business with the advent of air travel and the John Good Group acquired an IATA license in 1946, which is the longest established IATA license in the UK.
In 2008 we joined the Uniglobe Group, the largest network of independent travel managements in the world. This allows us to offer our customers the benefits of global buying power whilst retaining our flexibility and personal service.
Since then we’ve grown organically and through acquisition and today we have 3 locations throughout the UK and employ 46 within our team.
We’re really proud of our history and heritage and we’re still a family-owned company. The family’s values are at the heart of everything we do and help us create a culture and service that we’re all proud to be a part of.