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Good Travel Management operates a 24 hour helpline because we know travel plans, particularly overseas, can alter outside of office hours.
Just one call to our Emergency Assistance Team will enable them to review your itinerary, alter travel plans and issue new tickets as required. Our team will also send details of any changes to the authorized company contact.
Alongside our 24 hour Emergency Assistance Line, we offer E-Mail News alerts which keep travellers up to date with the latest travel news, including:
- Impending strike action, in any country, by airlines, airports or ground transportation staff.
- Changes in Government travel advice.
- Amendments to passport and visa requirements for specific countries.
- Advice and implications of travel delays due to weather or major incident.
Good Travel Management takes a pro-active approach to managing the travel consequences of a major incident. Using our tracking tools we identify all travelers in need of assistance and work with them to make the necessary alterations to their travel plans, while at the same time, ensuring their company is kept fully aware of the situation as it develops. Traveller tracking tools are available for client access and can be discussed in more detail with your Account Manager.
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